Any product may be returned for refund or exchanged within 14 days of the purchase date.
Faulty hardware and accessories may be returned up to 28 days after despatch
Hardware or accessories may be opened for the purpose of inspection (but not used) and may be returned for refund or exchange within 14 days of the despatch date. Please note that hardware must contain every component part (cables, memory sticks etc.) before it can be accepted as a return.
Orders for TVs, Projectors, Laptops, Cameras and Mobile Phones purchased through our website may be cancelled up to seven working days from the day after the day on which they are received.
A valid proof of purchase is required for any return.
If sending the item back via our online service please remember to obtain proof of postage from the Post office